Mi Via

Mi Via

Boy at park photo

Mi Via is a state Medicaid Waiver program that helps persons of all ages with disabilities to self- direct their services using available funding. 

The UNM CDD Mi Via Consultants provide program information and orientation; assist participants with the eligibility process, planning and implementation with Service and Support Plans and Budgets; and submit SSP and Budget paperwork to the Third Part Assessor for individuals receiving Mi Via Waiver ( non traditional DD Waiver and Medically Fragile Waiver Services) statewide.

FYI Public Comment for Medicaid Services

Please be advised there is currently a proposed HSD/MAD Program Supplement #17-02 dated 2/8/17 that has an $8 co-pay for non-emergency use of the ER and non-preferred prescription drugs which applies the 1915 (c) Medicaid recipients as well as other eligibility groups. HSD is accepting public comments through 3/17/17 Please, forward this information to Mi Via Participants, as this would be helpful information for them to have as they access Medicaid services in the future.

Please see the web links below to access the Supplement the public comment period:

The following has been posted to the HSD website http://www.hsd.state.nm.us/

SUPPLEMENTS TO NMAC PROGRAM RULES: http://www.hsd.state.nm.us/providers/Registers_and_Supplements.aspx
SUPPLEMENTS TO MAD NMAC PROGRAM RULES - 2017
17-02 – Notice of Proposed Medicaid Co-Payment Requirements for Medicaid Recipients


Effective January 3, 2017, Xerox Government Healthcare Services will undergo a name change to Conduent Incorporated. Please note and share with families that this is a name change to the FMA only. XEROX’s processes and business practices will remain the same but you will see the new name (Conduent) and its logo on publications and communications.

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Financial management agency (FMA): Contractor that helps implement the AAB by paying the eligible recipient’s service providers and tracking expenses.
Phone: 1-866-916-0310
Fax: 1-866-302-6787

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Third-party assessor (TPA): The MAD contractor who determines and re-determines LOC and medical eligibility for mi via services. The TPA also reviews the eligible recipient's SSP and approves an AAB for the eligible recipient. The TPA performs utilization management duties of all Mi Via services.

Letter on Feedback Procedures

Phone: 1-866-962-2180
Fax: 1-800-251-993

IC Waiver

Medicaid Waiver recertification.
Phone: 1-866-507-1121
EFax: 1-855-804-8960