Division of Disability and Health Policy

Pre-Service Manual for Case Managers and Service Coordinators


Module 1: Advocacy and Rights*

Module 2: Health and DD Waiver Standards

Module 3: Behavioral Supports

Module 4: Community Connections

Module 5: Communication

Module 6: Quality Assurance

Module 7: Funding and Eligibility

Module 8: Team Facilitation



Print Competency Study Guide

On-Site Competency (Please print and complete at your agency - Must be completed to receive credit for the course)